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E-Commerce Coordinator Temp to Perm role

  • Location:

    London - North

  • Sector:

    Customer Service

  • Salary:

    £25,000

  • Contact:

    Amy Bater

  • Contact email:

    amy.bater@gordonyates.co.uk

  • Contact phone:

    020 7479 7537

  • Job ref:

    1026803

  • Published:

    about 1 month ago

  • Duration:

    Temp to perm

  • Expiry date:

    2021-03-11

  • Startdate:

    ASAP

My client is an exciting and edgy brand. They are a fast growing and fast moving FMCG company. Based in north London you will join a passionate and energetic team. 
  
This a newly created role within an expanding e-commerce team.  You will be experienced within a customer service within an e-commerce department but will be able to bring creative ideas to the team and get involved with marketing campaigns.

Duties include
  
  • Assisting customers with queries across a variety of channels including phone, email, online chat
  • Have an outstanding knowledge of products
  • Manage the CRM system
  • Maintain department reports
  • Assist with e-marketing campaigns
  
About you
  
  • Passionate about delivering first class customer service
  • Previous experience of working within an e-commerce team
  • Analytical and numerical, competent with Excel
  • Understanding of Shopify
  • Basic Adobe skills
  • Mailchimp experience
  • Experience of using CRM systems
  
  
This is a temporary to permanent opporutnity and successful candidates will need to start at short notice.