THe company: a well known media company with an established and market leading advertising brand within their sector. They have a strong and well established client base who will be placing orders on a regular basis.
You will be dealing with clients on the phone, over email and chat. You will manage queries and solve problems.
- dealing with clients over phone, email and live chat
- providing admin support to a sales team
- scheduling Tweets
- managing accounts, on-boarding new clients
- keeping CRM up to date
- strong inbox management skills
- excellent customer and client servicing skills and experience
- strong attention to detail
- positive and upbeat deamour
- ability to work in a fast-paced environment and manage client needs in a fast and professional manner
- able to start ASAP and commit for at least three months