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Student Support Administrator

  • Location:

    London – Central

  • Sector:

    Admin / Secretarial / Office Support

  • Job type:


  • Salary:

    £16-18 per hour

  • Contact:

    Sarah Mustafa

  • Contact email:

  • Contact phone:


  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


Key Responsibilities:
  • Act as the front-line contact for the service
  • Working alongside other Student Advice Service Manager staff, help to provide a full administrative support service to the unit
  • Working alongside the Head of Student Experience to provide a full administrative support for the School’s Wellbeing and Support for Study Procedures
  • Extensive diary management for the Head of Student Experience
  • Support Programmes Office Manager with Return to Study process
  • Scheduling Break in Studies meetings with appropriate staff and students
  • Working alongside the Student Advice Service Manager to provide administrative support for the Support Advisor Meeting process
  • Monitor stocks of stationery, leaflets, printer inks etc, and complete stationery order forms for budget holders to sign, when new stationery is needed
  • Ensure that the office is maintained in a tidy and coherent manner at all times
  • Make judgements on the urgency of requests made to the Centre and, in consultation with the Student Advice Service Manager, prioritise its work in response to this
  • Experience of office administration
  • Ability to learn and retain a broad knowledge about pastoral student support issues
  • Excellent interpersonal skills and a calm, efficient manner
  • A desire to work as part of a team and with confidence in an advisory role to individuals and groups of students seeking information about a broad range of issues
  • Ability to work with a wide variety of different stakeholders
  • Ability to work independently and be self-motivated and proactive
  • Experience of working effectively to deadlines and self-organising
  • Ability to show initiative, as well as respond to instructions