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IT Support Analyst

  • Location:

    London – City of London

  • Sector:

    IT & Telecomms

  • Job type:

    Permanent

  • Salary:

    £28500 to £40000

  • Contact phone:

    Pauline Francis

  • Contact email:

    pauline.francis@gordonyates.co.uk

  • Contact phone:

  • Job ref:

    1142179IT

  • Published:

    18 days ago

  • Expiry date:

    2024-06-24

IT Support Analyst

We are currently working closely with our client to recruit an IT Support Analyst.

Who will you be working for?
Our Client is a lovely small corporate business with offices within Central and Greater London.

What will you be doing?
You will be providing first line IT support across all business offices.

Key Duties:
  • Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues.
  • Hardware specification, testing and procurement.
  • Hardware repair and maintenance.
  • PC and Printer troubleshooting
  • Configuring and deployment of desktops/laptops to end users.
  • Setting up and management of user profiles.
  • Liaising with ISP checking Internet connections.
  • Configuring and managing wireless networks.
  • Maintain and follow standard build processes and full documentation for all systems.
  • Maintain asset inventory.
  • Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates.
  • Registering products for warranty.
  • Purchasing consumables in relation to IT equipment.
About you:
  • Previous experience within a similar role - essential
  • Be an exceptional communicator - essential.
  • Confident in a formal environment.
  • Remain calm and composed under pressure.
  • Strong organisational skills.
  • Reliable with exceptional time keeping.
What’s in it for you?
This is a great opportunity to work for small corporate offices.  Working hours are 9.15am – 5.45pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more.  The salary is £28,500 - £40,000 dependent on experience.

How to apply
To apply for this role, please click on the ‘Apply’ button below.