Graduation and Awards Admin needed in London. This role is ongoing temporary starting 22nd Jan, paying £14 per hour. This role is hybrid working. 
 
We are recruiting for a Graduation and Awards Admin in London, from Monday 22nd January, full time (37.5 hours per week) paying £14 per hour. This role is ongoing temporary with the view to going permanent. 
 
WHO WILL YOU BE WORKING FOR?
Our client is a UK-wide training and education organisation, providing professional qualifications in a range of expert fields. 
 
WHAT WILL YOU BE DOING? 

• Assisting with organising the delivery of all graduation events
• Managing student completion data with accuracy and attention to detail.
• Preparing data to send to third party printer for batch certificate printing
• Producing and sending hard copy certificates as required by graduates on an ad hoc basis
• Assisting in the management of, and support for, our online certificate system
• Responding to student queries via the Case Management System and by email
• Providing reference requests about graduates to third parties
• Producing letters for graduates as needed
• Conducting data manipulation where required
• Liaising with various departments across the organisation
• Responding to informal student complaints
• Conducting any other ad hoc tasks as required to support the University Central Admissions team
• Undertaking any other reasonable duties commensurate with the level of the role 
• Undertaking all duties and responsibilities in compliance with the rules and regulations  
• Adhering, complying, and working in accordance with University and Departmental policies, procedures, codes of conduct and GDPR. 
• Participating in training and professional development associated with the role  

ABOUT YOU

• Knowledge of the Higher Education Sector
• Excellent attention to detail
• Administrative experience, preferably in the education sector
• Advanced knowledge and experience of Microsoft Excel.
• Knowledge and experience of Microsoft Outlook, Word
• Problem-solving skills
• Strong organisational skills with the ability to successfully multi-task
• Ability to work effectively under pressure
• Proactive, with the ability to work within a team
• Self-motivated with an ability to thrive under pressure
• Customer-focused with the ability to communicate at all levels with internal and external stakeholders
• Good track record of GDPR compliance