E Learning Administrator

E learning Administration Assistant

We are currently recruiting for an eLearning Administrator to start immediately on a temp basis until April 26; 26-29K £16-18an hour 

Hybrid working - Based in Tower Hill 

WHO WILL YOU BE WORKING FOR?
Our client is an established non-profit Healthcare organisation. 

The eLearning Administrator provides administrative support to the eLearning team, acts as the key point of contact for all eLearning customers and leads on eLearning’s marketing activities.


WHAT WILL YOU BE DOING?

• Manage the busy eLearning and Trainees Online mailboxes and calls, responding to queries in a professional and timely manner.
• Process card payments for individual users unable to subscribe online.
• Support and efficiently handle queries escalated to the eLearning team around other eLearning projects, liaising with other College departments as necessary.
• Liaise with external stakeholders (D2L BrightSpace) regarding any troubleshooting issues relating to the LMS in order to reach a timely resolution
• Prepare monthly data usage reports and other related reports as required for the team.
• Provide customer-oriented administrative support service for the team.
• Enhance eLearning’s social media offering and following.
• Lead on targeted marketing campaigns to increase subscription numbers, particularly around large institutions.
• Contribute to preparation and presentation at Advisory Board meetings, assisting the eLearning Editorial Coordinator as required.
• Process and maintain accurate financial records regarding invoices, expenses and refunds and liaise with the Finance department where necessary. 

ABOUT YOU

• Experience of sales and marketing in an eLearning or similar environment
• Experience with learning management systems (D2L Brightspace)
• Creative design skills with an eye for detail
• Ability to work under pressure, meet deadlines and ability to prioritise own workload
• Social media experience
• Ability to work under pressure, meet deadlines and ability to prioritise own workload

HOW DO I APPLY?
To apply for this role, please click on the ‘Apply’ button below.