International Enrolment Officer- London
Salary/Rate:£15.50 per hour
Job type:Temp
Town/City:London
County:Greater London
Sector:Education
Job ref:1612931
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Meet Our Recruiter
About the Role
International Enrolment Officer needed in Central London location. This role starts asap and is £15.50 per hour.
Key Responsibilities and Accountabilities
Key Responsibilities and Accountabilities
- Provide a first-class level of customer service to our University Students via phone and email
- Respond to queries promptly and professionally and provide information, support and advice on non-academic queries
- Proactively offer on-going support to our students as they progress through the programme, including pre-registration
- Maintain accurate records and information for students cases, progress and resolutions.
- Make suggestions for improvements to the service offered by the University Service team, and work on the implementation of changes where required
- Experience in managing high inbound and outbound phone activities
- Possess excellent communication skills both written and verbal
- Able to demonstrate strong planning and organisational skills
- Able to achieve goals and deadlines as set by the business
- Confidence in dealing with difficult or sensitive situations
- Good understanding of the Higher Education environment
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