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Student Finance Advisor x 2 MANCHESTER

  • Location:

    Manchester

  • Sector:

    Banking & Finance

  • Salary:

    £11.50 per hour

  • Contact:

    Sarah Mustafa

  • Contact email:

    sarah.mustafa@gordonyates.co.uk

  • Contact phone:

    02074944466

  • Job ref:

    1228201

  • Published:

    7 months ago

  • Expiry date:

    2022-02-02

We are currently recruiting for a Student Finance Adviser to work within an educational establishment located in Central Manchester, paying £11.50 per hour.
  
WHO WILL YOU BE WORKING FOR?
  
Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.
  
WHAT WILL YOU BE DOING?
  
The core purpose of this role is to maximise cash collection and minimise the risk of bad debt whilst maintaining a good relationship with all students.
  • Provide a positive phone customer service experience to University students
  • Assists and inform current students regarding policies and requirements for selected finance options
  • Provide proactive, timely, accurate and comprehensive customer service to students
  • Evaluates student accounts to explore solutions that assist students in attaining their educational goals
  • Monitor student account receivables and related financial activity
  • Supporting and collaborating frequently with other finance and non-finance based teams
  • Coordinates the resolution of past due balances under established guidelines through direct contact with students
  • Facilitates the processing of any loan partners such as Student Loans Company/Law Loan provider
  • Ensuring all refunds are correctly authorised
 ABOUT YOU
  • Ability to organise and prioritise own and function’s workload
  • Strong communicator with good negotiating skills
  • Strong interpersonal skills and a proactive business partner
  • Strong IT skills
  • Customer Relationship skills
  • Target and deadline driven