We are currently recruiting for a Student Finance Adviser to work within an educational establishment located in Central Manchester. This is a Temp role starting immediately, paying £11.50 per hour.
  
WHO WILL YOU BE WORKING FOR?
  
Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.
  
WHAT WILL YOU BE DOING?
  
The core purpose of this role is to maximise cash collection and minimise the risk of bad debt whilst maintaining a good relationship with all students.

• Provide a positive phone customer service experience to University students
• Assists and inform current students regarding policies and requirements for selected finance options
• Provide proactive, timely, accurate and comprehensive customer service to students
• Evaluates student accounts to explore solutions that assist students in attaining their educational goals
• Monitor student account receivables and related financial activity
• Supporting and collaborating frequently with other finance and non-finance based teams
• Coordinates the resolution of past due balances under established guidelines through direct contact with students
• Facilitates the processing of any loan partners such as Student Loans Company/Law Loan provider
• Ensuring all refunds are correctly authorised

ABOUT YOU

• Ability to organise and prioritise own and function’s workload
• Strong communicator with good negotiating skills
• Strong interpersonal skills and a proactive business partner
• Strong IT skills
• Customer Relationship skills
• Target and deadline driven