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Senior Account Manager

  • Location:

    London – City of London

  • Sector:

    Education & Child Care, Sales & Account Management

  • Job type:

    Permanent

  • Salary:

    £26000 to £30000

  • Contact phone:

    Pauline Francis

  • Contact email:

    pauline.francis@gordonyates.co.uk

  • Contact phone:

  • Job ref:

    1196601

  • Published:

    over 2 years ago

  • Expiry date:

    2021-10-24

Senior Account Manager
We are working with our client to recruit an individual with team leadership experiences and client account management experiences.

Who will you be working for?
Our Client is a highly established educational organisation.
This position is a permanent and full-time opportunity and will involve working in office and occasional working from home.

What will you be doing?
The Senior Account Manager position will involve working within a commercial wider team to focus on client engagement and service delivery.  You will be responsible for the day-to-day activity of up to 4 direct reports and will focus on department planning.

Other Key duties include:
  • Client management: act as the main point of contact, escalate any issues, review and monitor account progress, manage mailbox enquiries, oversee invoicing, reporting, management and flagging up of risk, work closely to SLA, analyse and report any findings as well as other Client related activities.
  • Account management: liaise across departments to ensure all logistics run smoothly, information gather, provide follow up and feedback to Clients, working closely with heads of department, monitor interventions needed. And any other account management responsibilities where required.
What you will need:
  • Previous experience in a complex Client or Customer facing role.
  • Supervisory or leadership experiences.
  • Excellent networking and strong communication skills.
  • Computer savvy with working knowledge of Microsoft Office.
  • Experiences managing stakeholder relationships.
  • Ability to analyse and gather data and information.
  • Excellent organising and planning skills.
  • Experiences within training or education – highly desired but not essential.
What’s in it for you?
This is a great opportunity to work for a reputable established organisation. The Senior Account Manager position offers an attractive package of £26,000pa - £30,000pa (depending on experience). 

This is a permanent opportunity and is London based.

Successful applicants will undergo a full DBS check.

How to apply?
To apply for this role, please click on the ‘Apply’ button below.
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