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Registrations Advisor

  • Location:

    London – Central

  • Sector:

    Admin / Secretarial / Office Support

  • Salary:

    23,608

  • Contact phone:

    Claire Pearson

  • Contact email:

    claire.pearson@gordonyates.co.uk

  • Contact phone:

  • Job ref:

    1180654

  • Published:

    3 months ago

  • Duration:

    Temp-Perm

  • Expiry date:

    2021-11-29

Registrations Advisor

We are currently recruiting for a few Registration Advisor roles to start  asap; x 2 Temp-perm Roles and 1 Fixed term contract.  The roles are located in Kennington, working on a full-time basis and is paying a competitive £14.71 per hour- 23-25K 

WHO WILL YOU BE WORKING FOR?
Our client is an established health care client.  They regulate many health care professionals.
  
WHAT WILL YOU BE DOING?

  • To undertake the administration of the entire Registration process
  • To handle a high volume of complex and sometimes challenging calls.
  • To enter applicants’ data on to the internal systems and ensure that applications are processed and forwarded for external assessment in a timely and efficient manner.
  • To respond to complex email and written enquiries.
  • To keep the Registration Manager / Team Leader informed on verification or assessment issues which require further attention.
  • To represent the Registration Department during external events and meetings, where appropriate.
  ABOUT YOU

  • Experience of handling a high volume of telephone enquiries successfully and providing a quality customer service.
  • Demonstrated experience and knowledge of working within a customer service, contact centre or call centre environment (or similar).
  • High-level verbal and written communication skills, including the ability to liaise effectively with stakeholders from all backgrounds and at all levels.
  • Effective administrative skills including the ability draft correspondence and reports as required.
  • Ability to handle confidential information with discretion
  • Excellent knowledge of MS Word, Access, Outlook, Excel and web-based software
HOW DO I APPLY?
To apply for this role, please click on the ‘Apply’ button below.