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German Customer Service and Administration Officer

  • Location:

    London – Central

  • Sector:

    Charity & Non-Profit

  • Job ref:

    559286

  • Published:

    3 months ago

  • Expiry date:

    15 Dec 00:00

*YOU MUST UPLOAD YOUR CV IN THE POP-OUT WINDOW TO BE CONSIDERED FOR THIS ROLE – Quick Apply applicants will unfortunately be missed

German/English Customer Service and Administration Officer

Are you fluent both written and spoken in German and English? Have you had previous customer service administration experience?
Those with a charity/not-for-profit background and/or with experience of licensing or trademarking are encouraged to apply.
This position could be perfect for you...

Who will you be working for?

Our client is a not-for-profit licensing and conservation organisation.  They are seeking someone to join the team, to work as a bilingual (German/English) Customer Services and Administration Officer.

What will you be doing?

This position will support the licensing team and will include the following duties and responsibilities:
  • Data entry.
  • Attending to and processing customer queries.
  • Providing information and advice on Charity related issues.
  • Translating from English, German written and verbal (and vice versa).
  • Supporting project work, incoming queries, training staff members, identifying and implementing efficiencies and ad hoc issues.
About you
  • Fluent English, spoken and written - essential.
  • Fluent German, spoken and written - essential.
  • Additional languages are a great advantage.
  • Excellent attention to detail.
  • Good computer skills, including the use of standard software packages (MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat).
  • Excellent communication skills.
  • Previous administration skills and experiences.
  • Previous Charity or trademarking experience is highly desired.
What’s in it for you?
This is a rare and excellent permanent opportunity to join an organisation making a difference.  Benefits include pension scheme, annual leave (25 days), death in service insurance and an opportunity to work for an employer of choice making a difference.
The German/English Customer Service and Administration Officer is a permanent position, the working hours are 9am-5pm.  The applicable salary is £27,749 pa (dependent on experience).

*YOU MUST UPLOAD YOUR CV IN THE POP-OUT WINDOW TO BE CONSIDERED FOR THIS ROLE – Quick Apply applicants will unfortunately be missed