We are currently working closely with our client to recruit a Desktop Support Analyst.
Who will you be working for?
Our Client is a lovely small corporate business with offices within Central and Greater Londo.
What will you be doing?
You will be providing first line IT support across all business offices.
Key Duties:
- Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues.
- Hardware specification, testing and procurement.
- Hardware repair and maintenance.
- PC and Printer troubleshooting
- Configuring and deployment of desktops/laptops to end users.
- Setting up and management of user profiles.
- Liaising with ISP checking Internet connections.
- Configuring and managing wireless networks.
- Maintain and follow standard build processes and full documentation for all systems.
- Maintain asset inventory.
- Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates.
- Registering products for warranty.
- Purchasing consumables in relation to IT equipment.
- Previous experience within a similar role - essential
- Be an exceptional communicator - essential.
- Confident in a formal environment.
- Remain calm and composed under pressure.
- Strong organisational skills.
- Reliable with exceptional time keeping.
This is a great opportunity to work for small corporate offices. Working hours are 9.15am – 5.45pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more. The salary is £35,000 - £38,000 dependent on experience.
How to apply
To apply for this role, please click on the ‘Apply’ button below.