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Customer Service / Front of house - BIRMINGHAM

  • Location:

    Birmingham

  • Sector:

    Admin / Secretarial / Office Support

  • Job type:

    Temporary

  • Salary:

    £12.25 per hour

  • Contact:

    Sarah Mustafa

  • Contact email:

    sarah.mustafa@gordonyates.co.uk

  • Contact phone:

    02074944466

  • Job ref:

    1187766

  • Published:

    28 days ago

  • Expiry date:

    2021-10-22

We are currently recruiting for Customer Service Representative to work for our client based in Birmingham. We are looking for someone to start immediately on a temporary basis. The role is paying a competitive £12.25 p/h. Shifts will be 09:00 – 17:00 and may be asked to cover some 13:00 – 21:00.

WHO WILL YOU BE WORKING FOR
  
Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.
  
WHAT WILL YOU BE DOING
  
This is a varied role including a range of responsibilities in relation to facilitating the examination venues;  
  • Meeting and welcoming customers as they come through the door
  • Assisting in locking up and setting up of facilities
  • Ad hoc administration tasks as required
  • Some manual handling involved
  • Assisting in First Aid when required
  • Work later shifts (13:00 to 21:00) with some weekend work required  
ABOUT YOU
  • A genuine interest in helping customers and providing an excellent customer experience
  • Attention to detail and ability to multi task
  • Strong communication skills, both verbal and written
  • Well organised and self-disciplined with the ability to work quickly and calmly under pressure
  • Ability to work as a team player and on own initiative
WHAT’S IN IT FOR YOU
This is a great opportunity to work within a highly established educational institution and build upon customer service and administrative experience in an office environment. The role is based in a lively location in the heart of Birmingham and is paying £12.25 p/h.