We are currently recruiting for Customer Service Representative to work for our client based in Birmingham. We are looking for someone to start immediately on a temporary basis. The role is paying a competitive £12.25 p/h. Shifts will be 09:00 – 17:00 and may be asked to cover some 13:00 – 21:00.

WHO WILL YOU BE WORKING FOR
  
Our client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.
  
WHAT WILL YOU BE DOING
  
This is a varied role including a range of responsibilities in relation to facilitating the examination venues;  

• Meeting and welcoming customers as they come through the door
• Assisting in locking up and setting up of facilities
• Ad hoc administration tasks as required
• Some manual handling involved
• Assisting in First Aid when required
• Work later shifts (13:00 to 21:00) with some weekend work required  

ABOUT YOU

• A genuine interest in helping customers and providing an excellent customer experience
• Attention to detail and ability to multi task
• Strong communication skills, both verbal and written
• Well organised and self-disciplined with the ability to work quickly and calmly under pressure
• Ability to work as a team player and on own initiative

WHAT’S IN IT FOR YOU
This is a great opportunity to work within a highly established educational institution and build upon customer service and administrative experience in an office environment. The role is based in a lively location in the heart of Birmingham and is paying £12.25 p/h.