Back to job search

Customer Sales Executive - MANCHESTER

  • Location:

    Manchester

  • Sector:

    Sales & Account Management

  • Salary:

    £11 per hour/20k per annum

  • Contact:

    Sarah Mustafa

  • Contact email:

    sarah.mustafa@gordonyates.co.uk

  • Contact phone:

    02074944466

  • Job ref:

    1184031

  • Published:

    10 days ago

  • Expiry date:

    2021-10-12

We are currently recruiting for a Customer Sales Executive to work within an educational establishment located in Manchester. This is a temp to perm position, paying £11 per hour (£20,000 when perm with uncapped commission).
  
Who will you be working for
  
Our client is a highly successful and well recognised company specialising in training and education for professional qualifications in a range of expert fields. This private organisation has campuses located throughout the UK and is no stranger to global companies and ambitious students. A distinctive, supportive and welcoming culture makes this a highly sought after organisation to work for.
  
What will you be doing
  
  • Achieving contact conversion and revenue targets by matching our programmes, products and services to the needs of the client
  • Following up on leads with clients and responding as appropriate
  • Maintaining regular contact with customers through outbound calls and emails to identify sales opportunities
  • Enrolling customers in real time, wherever possible to ensure swift handling of applications and sales
  • Providing up to date advice on entry requirements, fees, course structure, admissions and enrolment procedures, and funding opportunities
  • Matching clients/learners needs to products from our portfolio of short courses, apprenticeships, professional qualifications and , test preparation.
  • Using BPP systems effectively, particularly customer records and unique identifiers
  • Recording details of all potential leads in the Lead Management system
  • Attending client calls to review their current opportunity and future growth
  • Keeping up to date with any changes to products/services or processes which affect the operation of customer service
  
About you
  
  • Thrive on Targets and comfortable being measured on these
  • Experience of dealing with high call volumes
  • Self-motivated with an ability to deliver on sales
  • IT literate and competent with databases and spreadsheets
  • Strong communication and relationship-building skills
  • Experience of working within strict KPIs
  • Attentive to detail and dedicated to quality
  • Excellent organisational and time-management skills
                                      
What’s in it for you
  
This is a great opportunity to work for a well established educational institution. You will be joining a friendly team of professionals and provide support for an organisation who operate with great values at their core.