WHAT WILL YOU BE DOING?
- Providing initial service-desk support, answering phone calls, emails and queries in a professional, courteous manner.
- Providing excellent correspondence, liaison and contract tracking to support forensic level record keeping.
- Attending certain internal and external meetings in the role of meeting secretary. Produce meeting minutes, agendas and supporting papers to the highest standard of quality.
- Supporting internal compliance activities and audits.
- Carrying out quality reviews of documents produced by colleagues.
- Providing periodic updates of the registers of parties held for the Gas Services' contracts.
- Have well-developed client and stakeholder management skills
- Have very strong written skills with the ability to summarise an issue and convey the point concisely
- Be digitally competent and able to present information in its clearest format for the intended audience
- Strive for excellence in their work being methodical, diligent and paying attention to the detail
- Experience working with varied digital tools and systems (e.g. merging / combining the content of multiple mediums).
- Experience balancing multiple and competing priorities to meet deadlines.
- Experience of analysing data to present recommendations to senior managers.